Careers

Privacy

1. Controller

Circles Consulting Oy (“Circles”, “we”, “us”)
Hämeentie 19, 00500 Helsinki, Finland
VAT-ID: 2077628-7
Phone: 045 6700 818

 

2. Contacts

Got a question about data protection at Circles? Contact us at: contact@circles.fi

 

3. What is this notice for?

We collect certain personal data about our clients, potential clients, partners, individuals who want to hear our news, as well as recruitment candidates. We collect this data so that we can, for example, be able to respond to requests for new business, send newsletters to our subscribers, and process job applications sent to us via our website. We also use analytics on our website to learn more about how it is used and how we can improve it. In this Privacy Notice, you’ll find details about the data we collect about you and how we use it to better your experience.

 

4. What data do we collect and how do we use it?

Recruitment candidates

If you apply for a job at Circles or one of our group companies such as Circles Amsterdam, Dubai, New York or Tokyo (if these at that point exist :)), we’ll collect the following information about you (you may have provided this on our website, or we’ve obtained it during the recruitment process):

  • Your name and contact information
  • Professional interests and skills
  • Link to your LinkedIn profile
  • Cover letter, CV and other files/information that you personally wish to send us
  • Data relevant for processing the application as obtained during discussions, interviews and other communication between Circles and you
  • We use this data only for the purposes of processing your application and communicating with you during our recruitment process. We do not share your information with anyone else, unless it is expressly required by applicable laws or requests by public authorities. If your application involves one of our group companies, we may share your data with a representative of that company.

Clients, partners and other contacts

Are you an existing Circles client, have you subscribed to our newsletter, requested a contact regarding new business opportunities or opted to hear more about our trainings? In order to be able to stay in touch with you, we collect and process the following data:

  • Name, title, contact information
  • Information on your organization and your position in it
  • Your request and communication with Circles and the necessary information and notes concerning such contacts between you and Circles (such as services ordered and provided, billing information, information on meetings and communication between you and Circles).
  • Information on newsletter, marketing, event or invitation concerning you
  • Data created based on the above described data we already have.

We obtain this data when you send contact requests to us (e.g. subscribing to our newsletter), by receiving the data from a reliable public source such as public company databases, or in the context of our services to you or your dealings with us (e.g. contact details to communicate with you about our existing client relationship).

We use this data for

  • Managing the business relationship between you and Circles
  • Processing requests sent to us, providing our services and pursuing the legitimate interests of Circles related to such request and services
  • Promoting our services, communicating with you and sending newsletters you have subscribed to
  • Analyzing, planning and improving our operations

Your data is not shared with any other parties outside of Circles’s group companies, unless expressly required by applicable laws or public authorities. We may also share your data to our trusted partners if processing your request or provision of our services requires us to do so. Circles has a legitimate interest to process the above listed personal data for the purposes described above. This interest is based on your connection with us and concerns e.g. your position in a company related to us or your direct request to us. When participating in our meetings or events online or onsite, we may share your contact information with our trusted partners involved in these events.

 

5. Cookies and analytics

We use cookies on our website to improve its user experience. Cookies are small text files that a browser saves on your device and they are used, for example, when a service wants to save a your information when moving from one website to another. If you do not want to use cookies, you can change your cookie settings at any time in your browser. Please note that disabling cookies might impact the how our website functions. When you access our website, we ask for your consent to allow us to store the following cookies on your device:

  • Google Analytics – We use Google Analytics to collect information about how users behave on our website. We use the information to compile reports and to help us improve the site. These cookies collect the number of visitors to the website, where visitors have come to the website from and the pages they visited. You can read more about these cookies and how Google safeguard them HERE.
  • Facebook pixel – We use Facebook Pixel to measure, optimize and build audiences for our advertising campaigns served on Facebook. It allows us to see how users move between devices when accessing our website and Facebook, and targeting Facebook advertising to users most likely interested in such advertising by analyzing which content the user has viewed on our website. For more information about Facebook Pixel, please see HERE.
  • LinkedIn Insights – We use LinkedIn Insights to measure LinkedIn campaign efficiency.
  • Leadoo chatbots – We use Leadoo as the main communication channel in our site and also to analyse our visitor activity. You can read more about them HERE.

 

6. How long do we store your data?

Job candidates: We store the data collected in connection with the application process for 3 years from the date of last contact with you. If you wish, we may also store your data for a longer period in order to get in touch about future opportunities.

Our clients, and requests for new business and newsletters: We store the data only as long as is necessary for the respective purpose. Since this period depends on the case at hand, we review the necessity of our data regularly and erase data when it is no longer needed.

 

7. What rights do you have?

You have the right to request access to, erasing and correcting your personal data as held and processed by Circles, as well as to send us any other requests based on then applicable data protection laws (e.g. request restriction of processing of the data). Further, you always have the right to prohibit us from sending newsletters or other marketing messages to you. Please send any requests concerning your data to the email addresses set out above in Section 2. Data protection laws are supervised in Finland by the Finnish Data Protection Ombudsman. If you have questions belonging to the jurisdiction of the Data Protection Ombudsman, or if you wish to lodge a complaint regarding processing of personal data, you may contact the Data Protection Ombudsman’s office as instructed at WWW.TIETOSUOJA.FI.

 

8. How do we secure your data?

We consider all personal data we collect to be confidential. Your data can only be accessed by the Circles employees or our group company employees when it is necessary for them to perform their work related to your data. The network and equipment of Circles and its partners have been secured by using appropriate measures to protect the personal data against unauthorised access and accidental or unlawful destruction, alteration, disclosure, transfer or other unlawful forms of processing. We may outsource our processing of personal data to external service providers. In such events we enter into appropriate agreements with the providers in order to ensure that your personal data is processed confidentially and in accordance with this Privacy Notice and any applicable laws.

 

9. Changes to this Privacy Notice

We may update this Privacy Notice as we improve our website and operations. The updated notice will be made available on our website

 

10. User tracking

We use Leadoo’s tracking service to follow what users are doing on the site and combine this behavioral data with other data we can gather from e.g. chat interactions. Leadoo uses etag tracking in order to hook together the same users behavior over several sessions – in practice this works similarly to cookie based tracking. Please check out Leadoo Marketing Technologies Ltd’s Privacy Policy (https://leadoo.com/privacy-policy/) for more information on what is tracked and what your rights are. Leadoo works as the Processor and we work as the Controller for the data in terms of GDPR. You can stop the tracking by emptying your browser’s cache after the visit. For more on how Leadoo works as a GDPR compliant processor, see https://leadoo.com/privacy-policy-processor/